When design meets health complexity people services needs strategies
I’m a Service and Strategic Designer working at the intersection of design, healthcare, and education to create solutions that improve people’s lives.
I'm Trinidad
I am a curious and versatile designer, motivated by learning, observing, and taking action. I believe in design as a tool to connect disciplines, facilitate conversations, and create meaningful impact within complex systems.
I am driven by collaboration, empathy, and the desire to create better experiences for people.
What I do for a living
I collaborate on the development of projects in, service design, user experience, health innovation, and education. Each case reflects a people-centered approach grounded in research, interdisciplinarity, and meaningful impact.
These projects demonstrate how design can improve experiences, support teams across disciplines, and create solutions that respond to real needs within complex environments.
My Expertise
Design in Complex Environments
Aligning services, processes, and communication with user needs and organizational goals to create clear, effective experiences.
Integrated Education & Investigation
Teaching and designing learning experiences in design, prototyping, innovation, and service design for health and education.
Health Innovation Consulting
Supporting healthcare teams in developing user-centered solutions, improving processes, and strengthening patient and caregiver experiences.
Strategic & Service Design
Designing user-centered services through journey mapping, insight analysis, and solutions that improve experiences and outcomes.
Research and Needfinding
Conducting interviews, field research, and testing to understand user needs and guide evidence-based design decisions.
Methodological Co-creation Facilitation
Facilitating collaborative sessions where users, clinicians, and teams co-design ideas, uncover insights, and build shared understanding.
Do you wan't to collaborate?
What Our Clients Say
Here’s what some of our valued clients have shared about their experiences.